Refund policy
Exchange and Return Policy
After receiving your order, you have 14 days to exchange or return the item. After this period, exchange requests will not be accepted.
For the exchange to be accepted, the item must:
- to be unused
- Keep the original labels.
- to be in perfect condition
- to be returned in the original packaging
Promotional items
Items purchased on sale or at a discount are not eligible for exchange or return.
Exchange process
After receiving and verifying the returned product, we will process the exchange or refund.
Shipping costs
The customer is responsible for the return shipping costs, except in cases of product error or defect.
Contact
To start a trade:
- WhatsApp: +351933075458